Retail Beverage Sales Associate
Are you an experienced, proven individual who would like to join an exciting, contemporary wine and liquor retail environment? We’re looking for knowledgeable and passionate Retail Beverage Sales Associates to join our innovative team in our West Little Rock retail store. Our goal is to revolutionize the customer’s beverage experience through our vast knowledge and impressive customer experience.
Job Function:
The Beverage Sales Associate is responsible for maximizing guest satisfaction in a friendly, accurate and professional manner through a positive customer experience and sales that match the customer’s need. The clerk must maintain a high level of customer service and professional integrity at all times.
Job Responsibilities:
- Works directly with customers to provide excellent customer service
- Anticipates guest needs and responds appropriately with a sense of urgency
- Communicates openly and easily with customers and staff, in a way that is easy for them to understand, and proactively with management
- Works as a team member, assisting all guest and employee needs and inquiries
- Ensures proper stocking and facing of wine, beer and liquor, if needed, on shelves and in storage
- Lifting and stocking of products up to 50lbs
- Advanced knowledge of all products available
- Complete understanding of Arkansas liquor regulations and legislations
- Ensures all sales and service actions are in accordance with the state legislation and company guidelines
- Capable of operating POS System as well as understanding of credit and debit procedures
- Stays up to date on latest industry trends and competition
- Keeps store in immaculate appearance and order
- Performs all other job-related duties as requested
Job Requirements:
- High school diploma or equivalent
- Proven success with organizational, customer service and sales skills
- Possess strong interpersonal skills to deal effectively with all business contacts
- Maintain a professional appearance and demeanor
- Likes to bring fun into the lives of customers and co-workers
- Work varied shifts, including nights, weekends and holidays
- Work in a fast-paced, busy and somewhat stressful environment
- Working knowledge of Point of Sales (POS) systems and operations
- Working knowledge of health and safety regulations
- At least 2 years of experience working in a retail, food or beverage business is preferred
- Capable of fulfilling the physical requirements of the position
- Must be 21 years of age with no felony convictions, per Arkansas state law
Job Snapshot
Employment Type: Part-Time
Employment Schedule: Could include nights, weekends and holidays
Manages Others: No
Salary: Based on experience
Required Travel: 0%
Retail Beverage Delivery Driver
Are you an experienced, proven individual who would like to join an exciting, contemporary wine and liquor retail environment? We’re looking for knowledgeable and passionate Retail Beverage Delivery Driver to join our innovative team in our West Little Rock retail store. Our goal is to revolutionize the customer’s beverage experience through our vast knowledge and impressive customer experience.
Job Function:
The Beverage Delivery Driver is responsible for maximizing customer satisfaction in a friendly, accurate and professional manner through a positive customer experience and delivery service that match the customer’s need. The driver must be high energy and maintain a high level of customer service and professional integrity at all times.
Job Responsibilities:
- Coordinates deliveries based on order time and location to ensure timely and efficient delivery
- Able to communicate openly and easily with customers and staff, in a way that is easy for them to understand, and proactively with management
- Works as a team member, willing to assist all customer and employee needs and inquiries
- Ensures delivery items are correctly pulled before loading the delivery van
- Lifting and stocking of products up to 50lbs
- Basic knowledge of all products available
- Complete understanding of Arkansas liquor regulations and legislations
- Ensures all deliveries are in accordance with the state regulations and company guidelines
- Capable of operating POS System as well as understanding of credit and debit procedures
- Keeps delivery vehicle in immaculate appearance and order
- Performs all other job-related duties as requested
Job Requirements:
- High school diploma or equivalent
- Clean driving record
- Valid driver’s license
- Great personality and able to communicate well with others
- Maintain a professional appearance and demeanor
- Likes to bring fun into the lives of customers and co-workers
- Work varied shifts, including nights, weekends and holidays
- Work in a fast-paced, busy and somewhat stressful environment
- Working knowledge of Point of Sales (POS) systems and operations
- Working knowledge of health and safety regulations
- Experience working in a retail, food or beverage business is a plus
- Capable of fulfilling the physical requirements of the position
- Must be 21 years of age with no felony convictions, per Arkansas state law
Job Snapshot
Employment Type: Part-Time
Employment Schedule: Could include nights, weekends and holidays
Manages Others: No
Salary: Based on experience, includes tips
Required Travel: 90-100% (delivery vehicle provided)
Retail Beer Specialist / Retail Cicerone **POSTION FILLED**
Are you an experienced, proven individual who would like to join an exciting, contemporary wine and liquor retail environment? We’re looking for a knowledgeable and passionate Beer Specialist / Retail Cicerone to join our innovative team in our West Little Rock retail store. Our goal is to revolutionize the customer’s beverage experience through our vast knowledge and impressive customer experience.
Job Function:
The core function of a Beer Specialist/ Retail Cicerone is to help customers find a beer that fits their tastes and complements their food. Beer Specialist should have exceptional taste and an exhaustive understanding of beers, their composition, how they are made and how they affect food. A Beer Specialist is also passionate about sharing their knowledge of beer through outstanding communication and sales skills.
Job Responsibilities:
- Works directly with customers for the recommendation and sales of beer and other beverages
- Communicates openly and easily with customers and staff, in a way that is easy for them to understand
- Anticipates guest needs and responds appropriately with a sense of urgency
- Works as a team member, assisting all guest and employee needs and inquiries
- Ensures department target revenue goals per guests and per month are exceeded
- Trains other staff members about beer/beer pairing
- Stays up to date on latest industry trends and competition
- Plans events for beer education and sales
- Plans regular recommendation specials
- Keeps and manages the inventory of beer, updating continuously
- Works with purchasing to review all pricing variances
- Makes sure beers get returned to suppliers and credits, as necessary
- Ensures proper stocking, storage and serving of beer
- Makes sure new deliveries are stored immediately
- Ensures beer of critical age get sold
- Ensures beer pricing is up to date
- Keeps beer department in immaculate appearance and order
- Enforces proper beverage service standards of all employees
- Builds and maintains relationships with local restaurants and breweries
- Communicates effectively and proactively with management
- Performs all other job related duties as requested
Job Requirements:
- High school diploma or equivalent
- Proven success with organizational, customer service and sales skills
- Demonstrates a strong desire to lead, mentor and effectively train a team through superb communication skills
- Possess strong interpersonal skills to deal effectively with all business contacts
- Maintain a professional appearance and demeanor
- Likes to have bring more fun into the lives of customers and co-workers
- Work varied shifts, including weekends and holidays
- Work in a fast-paced, busy and somewhat stressful environment
- Completed Cicerone Introductory Course or equivalent preferred
- Certified first-level Cicerone preferred
- Working knowledge of Point of Sales (POS) systems and operations
- Working knowledge of health and safety regulations
- At least 5 years of experience working in a retail, food or beverage business is preferred
- Previous management experienced is a plus
Job Snapshot
Employment Type: Full-Time
Employment Schedule: Could include nights, weekends and holidays
Manages Others: Only indirectly
Salary: Not specified
Required Travel:0%-5%