Store Hours Mon-Thu 9am-10pm, Fri-Sat 9am-11pm. Same day delivery cutoff is 8pm.

Retail Beverage Team Leader - Closing Shift

Are you an experienced, proven individual who would like to join an exciting, contemporary wine and liquor retail environment?   We’re looking for knowledgeable and passionate Retail Beverage Team Leader to join our innovative team in our West Little Rock retail store.  Our goal is to revolutionize the customer’s beverage experience through our vast knowledge and impressive customer experience.

Job Function:

The core function of a Retail Team Leader is to serve customers through effectively managing the day-to-day operations and leading staff by example.  A Retail Team Leader is passionate about people and working together to accomplish the goals of the company.

Job Responsibilities:

  • Plans and directs the day-to-day operations of a retail store
  • Develops strategies to improve customer service, drive store sales, and increase profitability
  • Helps maintains store staff by orienting and training employees
  • Maintains store staff by coaching and counseling employees and monitoring job results
  • Ensures customer needs are met, complaints are resolved and service is quick and efficient
  • Ensures all products and displays are merchandised effectively to maximize sales and profitability
  • Helps to forecasts staffing needs
  • Relies on extensive experience and judgment to plan and accomplish goals
  • Lead and directs the work of others
  • Communicates openly and easily with customers and staff, in a way that is easy for them to understand
  • Anticipates guest needs and responds appropriately with a sense of urgency
  • Works as a team member, assisting all guest and employee needs and inquiries
  • Ensures store target revenue goals per guests and per month are exceeded
  • Trains other staff members about systems, policies and sales
  • Stays up to date on latest industry trends and competition
  • Keeps store in immaculate appearance and order
  • Communicates effectively and proactively with management
  • Performs all other job related duties as requested

Job Requirements:

  • High school diploma or equivalent
  • Proven success with organizational, customer service and sales skills
  • Possess strong interpersonal skills to deal effectively with all business contacts
  • Maintain a professional appearance and demeanor
  • Likes to bring fun into the lives of customers and co-workers 
  • Work varied shifts, including nights, weekends and holidays
  • Work in a fast-paced, busy and somewhat stressful environment
  • Working knowledge of Point of Sales (POS) systems and operations
  • Working knowledge of health and safety regulations
  • At least 5 years of proven management experience working in a retail, food or beverage business prefered
  • Certifications in wine, spirits, and/or beer is a plus
  • Capable of fulfilling the physical requirements of the position
  • Must be 21 years of age with no felony convictions, per Arkansas state law

Job Snapshot

Employment Type:  Full-Time

Employment Schedule:  Could include nights, weekends and holidays

Manages Others:  Indirectly

Salary: Based on experience

Insurance: Health, Dental, & Vision

Required Travel:  0%

 

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